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This letter is a testimonial that Dr Arthur Zacco has completed two hair restoration procedures on me to date. Back in February of 2006 I went to a well known national Hair Restoration company that has many infomercials promoting their procedures. I was not impressed with the doctor’s care or how he treated me as a patient. Besides that negative aspect of the procedure I also got an infection from the grafts. When I went back to have a checkup and also to possibly schedule another procedure the doctor blamed me for the infection, when in fact it was the companies fault for not placing the grafts in correctly. Since having the two procedures with Dr Zacco and his staff my confidence has increased because the grafts have shown a better result and the appearance is natural and undetectable. Dr Zacco takes the time to go over all aspects of the procedure with you during your initial consultation, and also follows up with you before you come in for the procedure. He goes over in depth the procedure and will tell you that they use state of the art equipment such as the Stereo-Microscope which helps produce ultra-fine follicular unit grafts. In addition, Dr. Zacco also is there for the pre and post surgery and specifically removes the sutures himself to make sure everything looks correct. After six months he brings you back to the office for a checkup and also goes over the picture comparisons that are taken before the procedure. What really sets them apart from other national known Hair Restoration companies is their customer service from the beginning of the process with his staff as well as their flexible schedule to accommodate any busy schedule. So, without any hesitation I would recommend anyone who is considering this procedure to meet with Dr. Zacco for the consultation and I believe you will come away fully satisfied and more knowledgeable about the techniques used to produce that natural appearance. Sincerely, Matthew H. Raleigh, NC Procedure Performed: Hair Restoration (Transplants)