Deerfoot Trails Family Dental
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Doctors at Deerfoot Trails Family Dental
Rob Jaynes, D.D.S.
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Horrible experience! They messed up my teeth and my bill (overcharged me, of course). Save yourself from a long drawn out battle over billing and bad dental work and look elsewhere in town. Dr. Risk is good. I'll go to him from now on.
After a follow up checkout THEY scheduled after a deep cleaning, I was later billed additionally more then was claimed and what I had already paid in office after they checked with my insurance. Upon calling them they said insurance wouldn't cover the check up because it was 28 days after cleaning not the 30 days insurance contract specifies. So I'm stuck paying something that clearly they should know more about then I as far as insurance policies. My insurance is from well known Delta Dental & company that offers it through work is also huge & well known so I find it odd they've never encountered this insurance's rules. When scheduling appointment I gave open availability because I'm stay at home mom to a child who was going with me to the appointment so I took the first day the hygienist asked about. The day they screwed up by 2 days that would allow my insurance to cover. I find this & the fact that nobody knows who their actual dentist is because the one I saw for one minute was not who they listed on their website all shady. Not professional place in my opinion. When called asking about charge I was hung up on because told them they were losing 3 customers in the family. Clearly she didn't care.
I went in for my cleaning and half way through was informed that they have a new dentist and the one I am used to is no longer there. At my last appt I was told I do not have any cavities and when the new dentist looked at my previous xrays I was told I have 7. I ask why the last dentist didn't tell me that and was told it was a matter of opinion. I was told they could fix all at once and made an appt. When I went in for the fillings I was told they could not fix them all at once because it would affect my bite. I asked why this was not discussed when we went over my treatment plan and told them this is crappy patient care. I did not feel confident letting them do any work so I am getting a second opinion
Went to get a teeth cleaning today. I was told I would have to reschedule because I needed to take a preantibiotic before they could do it. No one ever told me this before I drove to my appt and waisted gas. My husband went there on 2 seperate occasions and was told he would have to reschedule st time becausee didnt bring his partials and 2nd time because the Dr said it was too soon to do the other set of patrials. So now we have waisted 3 trips and gas to go there and have had nothing done. I am very disappointed in this place and as far as I'm concerned this will be my last time. I will spread the word that this isn't the place to go because you have very bad service.