Richard E Neils MD
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Doctors at Richard E Neils MD
Richard E Neils, M.D.
I never even met the doctor. All consultation and procedures were handled by the receptionist and an RN. I AM NOT A MONIED PERSON, so it was a grave decision for me to spend $5,000 for work around my eyes and mouth. I experienced only moderate pain and very little downtime. I had Botox, laser treatment and Juviderm filler. There were before and after photos taken. There were no immediate results, nor was there any improvement 6 weeks later !! The RN just kept staring at the photos and shaking her head. She said only .04 % of clients have no discernible improvement. They refused even a small refund and in fact tried to get me to spend money on another procedure!! I was in tears but there was no compassion by the staff, who had acted very nice when they were offering me the initial treatments. Losing $5,000 of hard earned income has made me heartsick and depressed. I would advise future clients to get some type of money back guarantee in writing. Sincerely, DJJ